Frequently Asked Questions

  • The Doctor - Patient relationship is back! DPC is a healthcare model that emphasizes a direct relationship between patients and their doctor, without barriers. In this model, patients pay a monthly or annual fee for access to primary care services including well visits, sick visits and everything in between! By eliminating the administrative burdens associated with insurance billing, DPC doctors can focus on delivering high-quality, personalized and patient-centered care.

  • No, membership with Fig Tree is self-pay. We encourage all of our members to have health insurance for services that we don’t provide, such as emergency medical care, specialists, hospitalization and and imaging costs.

    Our focus is serving you, not third party payers, and we’re excited to provide innovative, personalized care with transparent pricing, easy access to your doctor, many included services and convenient scheduling for longer appointments!

    *Vaccines are billed through insurance through our partner company Vaxcare. Most private insurances are in network with Vaxcare.

  • Fig Tree Pediatrics is a membership model which results in more comprehensive care at a lower cost:

    - Transparent pricing, lower overhead and increased efficiency (bye-bye surprise bills, paperwork, waiting on hold and waiting weeks for a visit)

    - Improved access to your doctor (hello phone, text, telehealth and same- or next-day appointments)

    - Longer appointment times with a focus on preventive care (let’s talk about long-term health!)

    Compared to a conventional fee-for-service model, we’re able to spend a lot more time with our patients, see them more frequently and deliver completely personalized care.

    Healthcare needs don't always arise during regular business hours; being able to easily communicate with your doctor can be a game-changer for many families. Whether you have a quick question or need ongoing advice on a particular issue, we're here to support you every step of the way.

    We believe that healthcare shouldn’t be transactional, and our membership model is a reflection of that. Our commitment to the long-term health of your family includes upfront pricing, increased access, personalized care, and the peace of mind that comes with it.

  • We will meet you where you are - including letting you choose the best form of communication for you. Secure messaging in our SigmaMD app is the most direct ways to reach us, but phone works too!

  • Preventative and Wellness Care

    Wellness exams according to the AAP schedule, school and sports physicals, and ongoing care for chronic conditions.

    Age-appropriate assessments of growth and development, nutritional and sleep recommendations and more.

    Holistic approach integrating your family’s goals and values.

    Mental and Emotional Health Support

    Management of ADHD, depression, anxiety and behavior concerns including medication management.

    Collaborative mental and behavioral health model in collaboration with Triplemoon.

    Personalized resources and recommendations for your child’s overall wellbeing.

    Referrals to additional clinicians when needed.

    Acute Care for Illness and Injury

    In office or telehealth appointments scheduled with little to no wait time.

    Routine tests including strep, flu, and more.

    Minor procedures including minor laceration repair, wound care, splinting and more.

    Easy Communication

    Message your pediatrician directly!

    Basic Medications and Labs and Procedures

    Walk out of the office with meds in hand - included or at cost

    Basic labs included or at cost

    One-time procedures such as wart freezing, minor laceration care, and more.

    Safe ear piercings for no additional charge.

  • Yes! Fig Tree Pediatrics is committed to safety for all kids - so we offer medical ear piercing to both members and non-members. See more information here: Fig Tree Pediatrics Ear Piercing

  • We provide all childhood vaccines including COVID and flu vaccines at Fig Tree Pediatrics.

    Your child's comfort is important to us. At Fig Tree Pediatrics your child will not feel rushed in our low stress environment. We encourage positions of comfort during procedures and we provide as much distraction and pain control as possible.

    We believe that every child deserves a great pediatrician. While we encourage vaccination on the AAP schedule, we do not require it. Our doctors partner with parents, always with your child's best health as the goal.

    *Vaccines are the only service at Fig Tree Pediatrics that are paid for by your insurance. We partner with a company called Vaxcare to provide all of our vaccines and most private insurances are in network with Vaxcare.

    **Parents, siblings, grandparents and non member family members are welcome to get needed vaccines at Fig Tree Pediatrics including flu, COVID, TDaP and others as needed.